Voluntary Recall - Product Return Form

I complete this form to generate my return label.

I print, complete this form, and include it in my return package.

Your NEO BT PRO will be analyzed, then repaired or replaced if necessary. It will then be reshipped to the specified address.

If you have multiple NEO BT PRO devices to send, please repeat this step as many times as necessary. However, you can group all your NEO BT PRO devices in a single box and use one return label for the shipment.

The serial number of your NEO BT PRO can be found:

• Inside the battery compartment
• In the Arva application if you registered it > Product Information > Serial Number