CUSTOMER SERVICE - DVA MAINTENANCE
YOUR REQUEST CONCERNS:
MAINTENANCE
You want to proceed with maintenance
Maintenance is a paid service we offer. It is not mandatory, but since a DVA is a safety device, we highly recommend it. The frequency of revisions depends mainly on your frequency of use.
Maintenance includes 15 checkpoints, including frequency tests, emission tests, reception tests, tests of various buttons, screen tests, etc...
Attention, not all DVAs are eligible for maintenance. We are currently revising the following models: Evo3+, Evo4, Evo5, Neo, Neo+, Neo Pro, Axio, ProW.
Order maintenanceCUSTOMER SERVICE - REPAIR
You want to proceed with a repair
Defective cases include:
- Premature wear of materials, screen malfunction
- Abnormal device operation or failure
- Altered device performance