Services

All transceiver products are guaranteed for 2 years. Record your DVA and increase 3-year warranty.

For the airbag backpack, it is a 2-years warranty and 1 additional year if you register.

 

    Personal informations

  • Practices

  • Your product

 

Verification

  • BEACON WARRANTY

Your beacon has a 5 year warranty.
We don’t apply warranty
-on battery leaking, they should be removed during the summertime
-wrong uses (fall, shock, moisture…)

  • PRODUCT CHECK

We strongly advise you to have your beacon or airbag backpack checked, every years if you are a professional, or at least every 3 years for an civilian. You can go through your retailer or feel free to contact us directly. We advise you to have your beacon checked at the end of the winter, operation time is shorter in spring or summer than when the snow is about to arrive in November, because it is less busy. A control at the beginning of the season for your airbag backpack Reactor is strongly recommended.

  • LIFETIME

Your beacon lifetime depends on the way you use it of course. We apply a 5 waranty on manufacturing issues. After 5 years we strongly advise to have your beacon checked more oftently. You also need to be concerned by the product innovation on the beacon category. If you still hold a more than 10 years only analog beacon, it could be interesting to compare your search performance with your old or with a new digital beacon.

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